Select Tools > Internet Options

Delete Cookies and files

• Select the General tab
• Click on Delete
• Select the Temporary Internet files and Cookies, under the option Delete Browsing History
• Click on Delete

Enabling the Active Scripting and Scripting of Java applets

• Select the Security tab and click on Custom level 
• Under Scripting, the Active scripting and Scripting of Java applets options should be enabled

Enabling the Cookies

• Select the Privacy tab
• Set the privacy settings to Medium High

Enabling TLS security protocol and disabling the encrypted pages saved on the disc

• Select the Advanced tab
• Do not save encrypted pages on disc should be enabled
• TLS 1.0 should be enabled
• TLS 1.1 should be enabled
• TLS 1.2 should be enabled
• Click on Apply and then OK

Disabling the Combatibility View option

• Select Tools > Compatibility View Settings 
  
• The option 'Display intranet sites in Compatibility View' should be disabled
• If you want to keep this option enabled for other sites, ensure that the URLs www.bankofcyprus.com and www.bankofcyprus.com.cy are not included in the list of Compatibility View websites

Restart your browser, to apply the new settings.