Corporate Governance Policies and Other Group Policies

The Group currently maintains 20 compliance policies covering the financial crime compliance, the regulatory and ethics compliance as well as the corporate governance compliance as follows:

Corporate Governance Policies

Group Corporate Governance Policy

Group Policy on Suitability

Group Board Nominations Policy

Group Board Diversity Policy

Regulatory and Ethics Policies

Group Competition Law Compliance Policy

Group Customer Complaints Management Policy

Group MiFID Policy

Group Policy for Disclosure of Inside Information

Group Policy on the Exchange of Financial and Tax Information

Group Policy on Transactions on BOC Financial Instruments

Group Compliance Governance Policy

Personal Data Protection Policy

Regulatory Co-Ordination Policy

Anti-Bribery Group Policy

Conflicts of Interest Group Policy

Group Whistleblowing Policy

Financial Crime Compliance Policies

Group Customer Acceptance Policy

Risk Appetite Statement Policy

Group Sanctions Policy

Policy Relating to the Prevention of ML and TF

Compliance Division Charter

Other Group Policies

Group Procurement Policy

Lending Policy

Information Security Policy

Remuneration Policy