Officer Claims Management - Genikes Insurance (Κωδ: 741)

Are you an experienced Motor Claims Officer looking for your next challenge? We are seeking to recruit a Motor Claims Officer to join our team at Genikes Insurance, a subsidiary of Bank of Cyprus.

If you thrive in a fast-paced environment and you are passionate about delivering exceptional service then you may be the one we are looking for.

More information

- Evaluates, negotiates and settles Claims in a timely and efficient manner within Company’s policy and relevant authorization limits.
- Collects information and data, investigates accidents / damages, collaborates with experts - partners of the Company and evaluates this information for the purpose of determining the forecasted Claims cost and their further handling.
- Communicates and meets with customers / claimants in order to provide quality service (e.g. explaining insurance coverages, filling out forms and providing guidance on providing information).
- Enters data into the Company's Claims software system and prepares statements and reports for purposes of analysis, control and monitoring of Claims costs.
- Prepares and sends claims notices to the Company's reinsurers.
- Negotiates effectively with third parties for the purpose of timely recovery of amounts on behalf of the Company.
- Bachelor's in Insurance Science, Business Administration, Economics or other related subject or holder of a professional qualification from Chartered Insurance Institute
- Master's degree in any of the above subjects will be considered as an advantage
- At least 5 years experience as a Motor Claims Handler in the Insurance Business.
- Excellent interpersonal and negotiating skills.
- Strong customer service orientation
- Critical thinking.
- Strong analytical and problem-solving skills.
- Ability to manage time, workload, and multiple tasks.
- Team player with strong collaborative skills.
- Knowledge of Microsoft Office Suite.
- Excellent written and verbal communication in both Greek & English.
- October - April: 07:30am – 14:30pm daily, except for one day per week until 18:00pm.
- May - September: 07:30am – 14:30pm
- Sign in or Create an account in our 'e-recruitment System' and complete your profile
- From the ‘Candidate Profile’ section, click on the following:

Additional Notes

1) Type of Employment: Permanent

2) Candidates who have already created a profile in our recruitment system and are interested in the specific position, need to apply for the position provided that they meet the criteria set.

3) Only shortlisted candidates will be contacted.

4) All applications will be treated with strict confidentiality.