Recurring payments - Direct Debits - Details

Option through which you can view the details of your existing direct debits or manage (edit/delete) existing Direct Debits for of credit cards.

General Information

To open or amend a new Direct Debit for Authority/Organization utility bill payments, you need to contact each organization separately
The amendment/deletion of Direct Debit is only available for credit cards. Any amendments/deletions will be applicable on the date of the issuance of the next card account statement, not on the date of the amendment

Process for the Amendment of credit card Direct Debit

From: Select the account charged for the orders
Option: press and select Edit to change the details of the order
Installment option: Select whether you wish for Full Settlement (repayment of the total amount due) or Minimum Installment (the minimum payment from the total amount due)
Order Status: You can change the status of an order to
Submit: Click to submit the transaction
Confirm: Click to confirm the transaction
Digipass Code: Enter a digipass code
Transaction Number: The system returns with the transaction status. Click on the transaction number to view the specific transaction details

Process for the Deletion of a credit card Direct Debit

From: Select the account charged for the orders
Option: press and select Delete
Press Delete to remove the order
Confirm: Click to confirm the transaction
Digipass Code: Enter a digipass code
Transaction Number: The system returns a message with the transaction status. Click on the transaction number to view the specific transaction details