Email & SMS Alerts
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You’ve got Mail! Once you activate “Alerts” service, we'll keep you constantly updated on your account transactions, your standing orders not executed, etc. -
Stay updated in Greek, English and Russian You may select your messages language and get updated about your account traffic, exchange rates (morning/afternoon currency rates), share prices (closing stock price), digital channels, etc.
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You have the control of your Alerts
You can create Alerts through the “Products & services > Alerts” menu option to Login to 1bank or when you have a New Secure Message in 1bank.
More information
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Alerts are auto setup to notify you for the following:
- Standing Orders / Direct Debits not executed.
- Change of marketing preferences.
- Notification for new card available for pickup
- Notification for chequebook available for pickup
- Start / stop paper statement
- Change contact information (mobile telephone number, email address)
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The following alerts are automatically opened and cannot be deleted/ removed. They include important updates to enhance your security as:
- ATM withdrawals (for individuals and business cardholders).
- Card purchases (for individuals and business cardholders).
- 1bank passcode change.
- Passcode locked after 3 consecutive incorrect attempts to login to 1bank.
- Unlock the 1bank passcode.
- Activation of the1bank passcode.
- Lock/disable Digipass.
- Lock “Security Questions” after incorrect responses.
- Trust Device.
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You may select different alerts like:
- Current available balance.
- Current balance (Above / Below €...).
- Debit transactions (Above / Below €...)/
- Credit transactions (Above / Below €...)/
- Debit cheque transactions.
- Credit cheque transactions.
- Notification for Business Cheques.
- Standing orders.
- Debit orders.
- Card Account payment due.
- Fixed deposit expiry.
- Loan instalment.
- eStatement availability.
- Exchange rates.
- Share prices.
- 1bank login.
- New Secure Message received in 1bank
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You may create Alerts through the “Products & services > Alerts” menu option:
- To Login to 1bank.
- When New Secure Message is being received in 1bank.
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- For 1bank subscribers, through the 1bank Internet Banking “Products & services > Alerts” menu option. The use of the “Alerts” service is subject to the Terms and Conditions of 1bank. This applies to individuals and legal entities.
- From any Bank of Cyprus branch by signing the relevant application – this applies only to individuals.
800.00.800
+357 22 128000 from abroad Monday to Friday, 07:45 - 18:00 Saturday and Sunday 9:00 - 17:00Find your nearest Branch
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