Safe@Web

Safer online card transactions

  • Safe@Web protects your cards

    from unauthorized use when you make online purchases at participating merchants in the Visa Secure and/or Mastercard® Identity Check™ service. 

    Your online purchases are secured by authentication using a One-Time Password (OTP) via SMS or the Bank’s Mobile Banking App.

    If you need further assistance, please contact the Internet Banking Call Centre at 800 00 800 (+357-22128000 for international calls) during call centre business hours. 

  • Your online purchases are secured

    by authentication using a One-Time Password (OTP) via SMS or the Bank’s Mobile Banking App.

    If you need further assistance, please contact the Internet Banking Call Centre at 800 00 800 (+357-22128000 for international calls) during call centre business hours. 

Coming soon

The authentication methods to be used are:

  1. Sending a One-Time Password (OTP) via SMS in combination with the entry of your Internet Banking security code or
  2. Confirmation via the Bank’s Mobile Banking App.

According to the above, in order to make purchases online within the European Economic Area, using Bank of Cyprus cards (debit, credit, prepaid) you must be an Internet Banking subscriber and have a mobile phone registered with the Bank.

In case:

  • you do not have Internet Banking passcode, you can proceed to online registration here, fast, quickly and easily;
  • you have Internet Banking passcodes but do not remember them or you have been locked out of service, you will find instructions to regain access here;
  • you have Internet Banking passcodes but have been deactivated, you can proceed to activate them immediately, either through Internet Banking or by calling the Bank’s Call Centre at 800 00 800 (+357-22128000 for international calls) during the Call Centre’s business hours. 
  • you have active Internet Banking passcodes but have not registered a mobile phone device, you can register one directly with your branch.

FAQ (Current Process)

Terms and Regulations (Current Process)

For more information on the current online transaction process, please click here