Option through which you can view your personal contact details (email/mobile number) maintained in the Bank’s system, the status of each Device (Activated/ Deactivated) and the Silent Zone duration (if defined).  Option to change these data.

General information

• The Devices with flag “System”, can be changed either through the Internet Banking/Mobile App, optionChange Contact Information (for system mobile phone a Digipass OTP is required), or at any Bank of Cyprus branch
• The Preferred Language, applies for all the alerts
• The Silent Zone, applies for each Device separately
• The Silent Zone applies for all the alerts
• In case a Device is Inactive, no messages will be sent
• With the Activation of a Device, the sending of messages will commence
• Alerts sent to a Device that is being deleted, will not be sent
• In case the Device is an email, make sure that the message is not saved in the Junk/Spam folder of your email account

Process

• Preferred Language:  Select whether you would like to receive the Alerts in Greek, English or Russian and then click on Change
• Delete: Click to delete a device(email/mobile phone)
• Modify: Click to modify the device name or to enable/disable/change the Silent Zone
• Verify: Click to verify the selected email address /mobile phone.
  • Mobile - You will receive a Verification Code via sms, which you have to enter in the relevant field
  • Email - You will an email which will contain a link. Click on the link to complete the verification procedure.
•  Verification Code: In case the verification process failed or you have not received an sms/email, you can request for a new Verification Code to be sent to the device 
• Activate/Deactivate: Click to the corresponding options to activate/deactivate temporarily a Device 

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