Alerts - Alerts Management - New Alert
Option through which you can set up a new Alert. Alerts that refer to accounts can be set up, provided the accounts are connected to the subscription. Alerts can be sent either by sms or email.
General information
- The alert messages that can be set up per category, are the below:
- Accounts
- Current Balance/Available Balance
- Current Balance Above/ Below (define the amount)
- Debit Transactions Above/Below (define the amount)
- Credit Transactions Above/ Below (define the amount)
- Debit Cheque
- Cheque Deposits
- Standing Orders
- Direct Debit
- Direct Credits
- Card account payment due
- Fixed Deposit Expiry
- Accounts
- Exchange Prices (up to 5 codes)
- Morning currency rates (any currency)
- Afternoon currency rates (any currency)
- Stock Prices (up to 5 codes)
- Closing stock prices (CSE, ASE)
- Each Alert can be sent to one or more devices
- An Alert will be sent to a device, proved that the device is activated
- The option to set up a new alert, will fail if an identical alert is already set up for the same device
- If an account closes or is removed from a subscription, automatically all the alerts for this account will be deleted
- In case a subscription closes, all the alerts set up for the subscriber will be deleted
- The service is also available via the Bank Branches.
Process
- Alert Category: Select accordingly
- Alert Type: Select accordingly
- Message For: Select accordingly
- Account – If the alert refers to an account
- Stock Code – If the alert refers to stock prices
- Currency Code – If the alert refers to the exchange prices
- Amount (applies only for alerts that refer to accounts): Select the amount (greater or smaller than the amount you wish to receive alerts)
- Select the device(s) to which you wish the new Alert to be sent
- For the option Current/Available Balance, you can select the time that you want the alert to be sent
- Submit: Click to submit the transaction
- Confirm: Click to confirm the transaction